English Language Centre – FAQs (Frequently Asked Questions)


We would like to extend a warm welcome to all students who will be studying English at our University. Studying and living in a new country is an exciting experience but can also be challenging at times. To help make your transition a little easier, a number of Frequently Asked Questions are outlined below relating to the following areas: 

  • Travel
  • Accommodation
  • University Facilities
  • General Information

For the latest updates from the NUI Galway English Language Centre, please follow us on Facebook or Twitter.

Yours sincerely,

The Campus Living Team


How do I get to Ireland?

Ireland has a number of international airports:

Dublin (DUB) c. 2 hours 15 minutes from Galway by bus/car
Shannon (SNN) c. 1 hour 20 minutes from Galway by bus/car
Ireland West Airport Knock (NOC) c. 1 hour 20 minutes from Galway by bus/car

Ireland also has a number of sea ports:

Dublin  c. 2 hours 20 minutes from Galway by bus/car
Rosslare  c. 4 hours from Galway by bus/car

How do I get to Galway City?

Galway City is easily accessed by car and public transport. For exact directions, please click here

Where do I go once I reach Galway?

If you have accommodation in our student residences, please go directly to the reception to check in.  The residences are located on the Upper Newcastle Road, approximately a 5-10 minute walk from the centre of the NUI Galway campus.

Check-in time is 4:00pm, check-out time is 10:00am. While a 24-hour reception is in operation, I would advise you to contact either your programme leader or the Campus Living team at conference@nuigalway.ie should you plan on arriving late at night or early in the morning. Upon check-in you will receive a welcome pack, detailing classroom information, accommodation details and other general information.

There is a complimentary shuttle bus to and from the student residence which guests can use, the timetable for which is below. This bus only operates during the summer months.

Depart Corrib Village (view location) Depart City Centre (view location)
10:00 10:30
11:00 11:30
12:00 12:30
13:00 13:30
14:00 14:30
15:00 15:30
16:00 16:30
17:00 17:30
18:00 18:30
19:00 19:30

Accommodation (Summer Only)

There are two student residences, namely Goldcrest Village and Corrib Village.

Do I need to bring bed linen/towels?

Linen and towels are provided for all guests. A timer, located in each apartment, operates hot water, heat and electricity and these charges are included in your accommodation cost.

Do I have use of a kitchen?

Yes, you will have access to a fully-equipped kitchen/living area in your allocated apartment.

Is there Wi-Fi?

Yes, there is free Wi-Fi and codes can be obtained at reception.

Can I receive mail while staying at the student residence?

During your stay, you can have personal mail and packages sent to you at your student residence by addressing them to Goldcrest Village or Corrib Village Student Residence, NUI Galway, Upper Newcastle, Galway, Ireland. You must have the sender indicate clearly the programme reference name and apartment number.

How far is the student residence from the University?

Both Goldcrest Village and Corrib Village are located on the University campus, approximately a 5-minute walk from central campus and even closer to North Campus buildings. Click here to view a campus map.

How far are the student residences from Galway city?

The student residences are approximately a 15-20 minute walk from Galway city. A free shuttle bus is in operation daily, please see timetable separately. Please note that seats are limited and are allocated on a first-come-first-served basis.


Where are my classrooms located?

Your exact classroom(s) will be confirmed to you on your arrival in your welcome pack. All classrooms will be within a 2-5 minute walk from the student residence you are staying in.


Are there gym facilities?

NUI Galway’s Sports Centre ‘Kingfisher Club’, is ideally located by the Quincentennial Bridge and is fully equipped to meet all your sporting needs.

Rates for visiting groups are as follows:

  • Daily rate for gym OR swim €5.00 per person
  • Daily rate for gym & swim €7.50 per person
  • Weekly rate for gym & swim €20.00 per person
  • Monthly rate for gym & swim €45.00 per person

In order to avail of these special rates, please quote the reference name of your group, which will be provided in the welcome pack you receive upon arrival.

Computers, Wi-Fi & Printing

What about computer & wireless access? Is there access to printing?

What about computer & wireless access? Is there access to printing?
There are two separate wireless systems in place – one in the student residences and one in the University. Student residence Wi-Fi is free of charge. Nominal charges do apply to University Wi-Fi/PC suite codes, please check with your faculty or programme co-ordinator to see if these charges are included in your programme cost. If not, please contact us at conference@nuigalway.ie for further information.
Access to both PC suites and printing facilities can be gained using the University system. General PC suite opening hours, printing costs etc are available here. Just to note, the closest PC suite to the student residences is located in the St.Anthony’s Building (directly across from Moyola Building).


What about electrical power supply and access?

The voltage in the US and Canada is 100 – 120, while the voltage in the UK and Europe is 200 – 240. Most new laptops are dual voltage and will simply require a travel plug adapter to go from the two-prong plug to the three-prong plug used in Ireland. Travel adapters are readily available in most electrical retailers or big department stores e.g. Argos on the Headford Rd, Galway.


Where is the library located?

Where is the library located?
The library is located in the centre of campus opposite the Arts/Science Concourse. Click here to view on a map.

Is there a charge for use of the library?

Nominal charges do apply for library access cards. Please check with your Faculty/Programme Co-Ordinator to see if these charges are included in your course fee.

Summer 2019 Opening Hours

From Monday, 20 May to Sunday, 23 August 2019, the library will be offering the following summer opening hours:

  • Monday to Friday 08.30-17:30
  • Saturday & Sunday Closed


June Bank Holiday (Monday, 3rd June) Closed
August Bank Holiday (Monday, 5th August) Closed


Are there any restaurants close by?

There are a number of catering outlets located on campus, offering a varied and competitive fare. For further information, please http://www.nuigalway.ie/catering/.  In the Arts Science building where your classes are based there is the main campus restaurant as well as Smokey’s Café.  All dietary requirements can be catered for, please feel free to speak with the caterers directly if there is something you wish to see available.  Vegetarian, Vegan, Halal, Gluten Free options are available throughout the campus.

Eating out in town can be expensive so keep your eyes open for Early Bird Menus which offer better value for money.

Banking & Currency

Banking Options

Most banks provide foreign exchange and travellers cheque facilities. Major credit cards can all be used in Ireland (e.g. Visa, Mastercard, American Express).


  • Bank of Ireland, Arts/Science Concourse Building, NUI Galway
  • AIB Bank, Newcastle Road, Galway
  • Ulster Bank, opposite the University College Hospital, Newcastle Road

Bank Opening Hours:

  • 10.00am – 4.00 pm Monday to Friday
  • On Thursdays, banks are open until 5.00pm
  • Bank of Ireland is open until 5.00pm on Mondays


The Irish unit of currency is the Euro. The Euro can be divided into cents. Coins in the following denominations are used: €2, €1, 50c, 20c, 10c, 5c, 2c and 1c. The bank notes are €100, €50, €20, €10 and €5.

Socialising & Entertainment

Socialising & Entertainment

Galway is vibrant city with much to offer in terms of entertainment. During the summer, there are numerous festivals and events, along with daily concerts and gigs, taking place in the city. Some of these festivals are listed below:

  • The Galway International Arts Festival
  • The Galway Film Fleadh
  • The Galway Fringe Festival
  • The Galway Races
  • The Galway Trad Festival

For information on the city’s attractions visit www.discoverireland.ie/west


  • The IMC Cinema
  • The Eye Cinema
  • Picture Palace Cinema, PÁLÁS


  • O’Donoghue Centre
  • Town Hall Theatre
  • Blackbox Theatre
  • Taibhdhearc na Gaillimhe
  • Nuns Island Theatre

Traditional Irish Music Venues

  • The Crane Bar, William St, Galway
  • Monroe’s, Dominick St, Galway
  • Taffes, Shop St, Galway
  • Tigh Chóilí, Shop St, Galway

Getting around Galway

Taxis can be expensive – ask and agree on a price before travelling. Some useful numbers:

  • Galway Taxis – 091 561111
  • BIG-O-TAXIS – 091 585858
  • Pro Cabs – 091 565900
  • Claddagh Cabs – 091 588434

Shopping & Groceries

Are there many shopping centres?

Big city centre shops and department stores are open 6 or 7 days a week, usually closing at 6:00pm and with late-night shopping on Thursdays and Fridays until 9:00pm.

Suggestions for good value:

  • For clothes, shoes, rainwear etc Dunnes Stores and Penneys (Eyre Square Shopping Centre)
  • Irish-made gifts: The Treasure Chest (Shop St), The Kilkenny Shop and Craft Shop (Quay St)
  • Electrical goods – Argos, Headford Rd, Galway

Where can I buy groceries?

Day-Today shop/deli/café is located in Corrib Village. Here, you can stock up on frozen foods, dairy products, fresh fruit and vegetables, meat products, tea/coffee, toiletries and other essentials. In addition, a selection of salads, sandwiches and hot food are also available.

Dunnes Stores has a large outlet in the Eyre Square Shopping Centre (Corbettcourt) in the centre of town – if you use the residents shuttle bus, this will be the most convenient location for you.

Tesco Express on the corner junction of Newcastle Road and University Road near to the University main gates.

There is also a Dunnes Stores and a Tesco store in shopping centres to the East of the student residences and across the river (walk towards town and cross over the first bridge, the Quincentennial Bridge. Tesco is located close to the first junction to the right. Dunnes Stores is to the left of the junction, also across the road. There is another Dunnes Stores outlet in the Westside Shopping Centre (West of Corrib Village) and an Aldi store nearby.

Getting Around Galway

What taxi companies are there?

Taxis can be expensive – ask and agree on a price before travelling.

Some useful numbers:

Galway Taxis  091 561111
BIG-O-TAXIS  091 585858
Pro Cabs  091 565900
Claddagh Cabs  091 588434


Check ‘for sale’ advertisements in the Galway Advertiser newspaper. Bicycles can be hired or purchased second hand at West Ireland Cycling. Galway City also has bikes for hire known as Coca Cola Zero Bikes. There are 22 stations around the city and you can purchase an annual pass for €10 or a 3-day pass for €3. Full details on the app, fees and stations is available here: https://www.bikeshare.ie/ 


Are there any tours I can go on?

The Galway Tour Company offers creative, fun and informative day tours to the most popular local attractions, such as the Cliffs of Moher, The Burren, Kylemore Abbey in Connemara etc. For further information and rates, click here.

The Wild Atlantic Day Tour Company also has fun and informative day tours to Connemara, the Cliffs of Moher and the Burren.  Full details including pricing is available here.